Support
Answers to common questions, and how to reach us.
Contact us
Email support@datainsight.lk. We reply within two working days. Tell us the email address you signed up with, and what you were doing when the problem happened.
Your business card
How do I change what my card shows?
In the app, open your card and edit your title, company, phone number or email, then save. Your card page and QR code update straight away.
Who can see my card?
Anyone with your card link or QR code. Card pages are not listed in search engines. Your phone number is always on the card, because it is the detail people need most.
Someone scanned my card but doesn't have the app
That's fine. They see a web page with your details and a Save contact button that adds you to their phone's contacts.
Apple Wallet and Google Wallet
How do I add my card to my wallet?
Open your card in the app and tap Add to Apple Wallet on iPhone, or Save to Google Wallet on Android.
I changed my card. Does my wallet pass update?
Add the card to your wallet again from the app. The new pass replaces the old one.
How do I remove the pass?
On iPhone, open the pass in Wallet, tap the ⋯ button and choose Remove Pass. On Android, open the pass in Google Wallet, tap ⋮ and choose Remove.
Why link my LinkedIn profile?
Linking shows the verified tick on your card, and lets your work history fill itself in. You can unlink it from Account at any time.
A contact is matched to the wrong person
Open the contact, unlink the profile and choose the right one, or paste their LinkedIn profile link.
Your account
How do I delete my account?
In the app, go to Settings and tap Delete account. This deletes your account, your backed-up contacts and your business card. Card links stop working straight away.
I can't sign in
Check you're using the email address you signed up with. If you still can't get in, email support@datainsight.lk.